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Cambodia: Doing business & staying in touch
Doing business in Cambodia
Business culture in Cambodia is generally formal, hierarchical and relationship-oriented. Personal introductions and trust-building are important, and initial meetings often focus on establishing rapport rather than making quick decisions. Handshakes are the usual form of greeting, and it is polite to address people by their title and first name unless invited to do otherwise. Business cards are commonly exchanged and should be offered and received respectfully.
Meetings may not always begin on time, and decision-making can be slow, as authority often rests with senior figures. Patience and a polite, non-confrontational approach are valued, and public criticism or overt pressure should be avoided. Dress codes tend to be conservative, particularly in government or formal business settings, with smart attire expected.
Respect for age, status and hierarchy plays an important role in professional interactions. Politeness, calm communication and saving face are important cultural considerations. Hospitality is often expressed through tea or refreshments, and accepting these gestures is considered courteous.
Cambodia has a developing economy that has grown steadily over recent decades, driven by manufacturing, tourism, construction and agriculture. The garment and footwear industry remains a major employer and export sector, while tourism plays a key role, particularly around Siem Reap, Phnom Penh and coastal areas. Agriculture continues to support a large portion of the population, especially in rural regions.
In recent years, infrastructure development and foreign investment have contributed to economic expansion, particularly in urban centres. China is a major investor, alongside regional partners, while international development assistance also plays an important role.
The Cambodian economy uses both the local currency and the US dollar in everyday transactions, reflecting its openness and reliance on international trade and tourism. For visitors, this dual-currency environment makes travel relatively straightforward, while also highlighting the country's ongoing transition as it balances growth with long-term development challenges.
Keeping in Touch in Cambodia
Mobile phone coverage in Cambodia is generally good in cities, towns and tourist areas, including Phnom Penh, Siem Reap and coastal destinations. Coverage can be weaker in remote rural areas and national parks, but basic service is usually available along major roads and populated areas. Several local operators provide nationwide networks, offering competitive prepaid plans.
Prepaid SIM cards are inexpensive and widely available at airports, mobile phone shops, convenience stores and kiosks. A passport is required for SIM registration. Data packages are affordable, and 4G service is widely available in urban areas. International roaming works in Cambodia but can be expensive, making a local SIM card the most practical option for most visitors.
Wi-Fi access is widely available in Cambodia, particularly in hotels, guesthouses, cafés and restaurants in tourist areas. Connection quality varies, but most accommodation offers free Wi-Fi suitable for general browsing, messaging and basic work tasks. Speeds tend to be more reliable in cities than in rural areas.
Cambodia has a largely state-influenced media environment, with most television stations, radio broadcasters and newspapers either government-owned or closely regulated. Khmer-language media dominate, though English-language news is available through a small number of newspapers, online platforms and radio programmes aimed at expatriates and visitors.
International television channels such as BBC World News, CNN and regional Asian networks are available via satellite in many hotels and guesthouses. Internet-based news sources and social media are widely used, but some online content may be restricted. Visitors should avoid publicly commenting on sensitive political or social issues, particularly on social media.
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